Trauma Informed Excellence®

The Trauma Informed Excellence® (TIE) Model was developed to give organizations and systems of care the knowledge and skills to fully integrate the trauma-informed paradigm into their operations. There are four trainings in the TIE series:

  1. Thrive: Self-Care & Culture
  2. Trauma-Informed Leadership
  3. Trauma-Informed Care
  4. Trauma Specific Treatment

The Trauma-Informed Paradigm

The Substance Abuse and Mental Health Services Administration (SAMHSA) defines what it means to be trauma-informed as:
"A program, organization, or system that is trauma-informed realizes the widespread impact of trauma and understands potential paths for recovery; recognizes the signs and symptoms of trauma in clients, families, staff, and others involved with the system; and responds by fully integrating knowledge about trauma into policies, procedures, and practices, and seeks to actively resist re-traumatization."

Paradigm Shift: Most organizations fall somewhere on a continuum in relation to their knowledge and implementation of trauma-informed practices. Becoming trauma-informed is a paradigm shift, a new way of thinking that challenges existing practices.

Uninformed about Trauma Trauma-Informed
Clients are sick, ill or bad Clients are hurt and suffering
Client behaviors are immoral and need to be punished Client behaviors are survival skills developed to help the client lives through the trauma, but may cause problems in the client’s life
Manage or eliminate client behaviors Recognize staff and program’s potential to re-traumatize. Provide opportunities for clients to heal from their trauma
Staff should come to work every day at their best, and perform to leadership’s expectations Leaders need to create strong organizational culture to combat the trauma and stress associated with working with clients
System of care should be created to minimize short-term costs and eliminate immoral behaviors System of care invests in healing trauma, improving outcomes and saving money over the long term


"Absolutely excellent! Very valuable information. It energizes and makes me excited to get back to work. It was communicated in a way that was very clear, interesting, and engaging."

"Appreciated the training aspects on self-care. Pleased that the culture of trauma-informed care is more visible, accessible."

"This is the best workshop I've been to in years!"

"I think this is essential learning/education for all leaders and supervisors within a human service agency."

"Opened my eyes and challenged me to look at 'the bigger picture.' Very informative application, passionate delivery of information. Practical skills to implement into my day to day activities."


The online version of Trauma Informed Excellence program includes the following training series': Thrive: Self-Care & Culture, Trauma-Informed Care, Trauma Specific Treatment, and Trauma-Informed Leadership (optional).

Our online courses are on-demand, self-paced trainings that average 30-45 minutes in length. Learners may stop mid-course and return to where they left off. Each course also includes download-able tools and resources.

Continuing Education Credits (CECs)
  • TIE (with Leadership) - 19 hours/CECs
  • TIE (without Leadership) - 13 hours/CECs


Thrive: Self-Care & Culture (7 courses)
  • Introduction to Trauma Informed Excellence
  • Stress & Burnout
  • Helping Trauma
  • Physical Robustness
  • Mind Robustness & Mindsight
  • Mind Robustness & Focus
  • Social Robustness
Trauma-Informed Care (5 courses)
  • Foundations & Physical Resiliency
  • Trauma & Social Health
  • Social Resiliency
  • Trauma & Mind Health
  • Mind Resiliency
Trauma Specific Treatment (2 courses)
  • Post Traumatic Growth & Assessment
  • Research-Based Methods
Trauma-Informed Leadership (optional) (8 courses)
  • Affective Leadership Concepts
  • Integrity
  • Positive Regard
  • Intellectual Leadership Concepts
  • Engagement, Fit & Democracy
  • Engagement, Values & Vision
  • Accelerators
  • Trauma-Informed Supervision


The following training can be offered in its entirety, or in smaller sections to meet your specific needs. Introduction to Trauma, Resilience, & Trauma-Informed Care is a prerequisite for most courses that follow. Facilitated virtual trainings are offered using Zoom. Trainers utilize a participant-centered workshop approach, which includes interactions and adult learning activities to maximize retention and application of concepts. Each facilitated training includes an Activity handout that supports the interactions included in the session, a Practice Tools handout that supports implementation and continued learning after the training, and a Slides and References handout of the material covered.


Introduction to TIC Series (6 hours)
These trainings are designed to introduce trauma-informed care and some basic tools for applying trauma-informed concepts with clients and within organizations.
  • Introduction to Trauma, Resilience, & Trauma-Informed Care
  • Trauma-Informed Approaches
  • Building Team Resilience – Thriving as a Team & as Individuals
Trauma-Informed Care in Practice (6 hours)
These trainings are designed for staff who have completed an introduction to trauma-informed care, and want to explore practical skills for implementing TIC in their day-to-day work.
  • First, Do No Harm – Preventing Re-traumatization
  • Using Motivational Interviewing as a Foundational Skill for Trauma-Informed Services
  • Using Motivational Interviewing Tools as a Trauma-Informed Approach
Trauma-Informed Supervision (4 hours)
These trainings are designed for supervisors and introduce the core concepts of trauma-informed supervision and tools for applying the concepts in their supervisory relationships and teams.
  • Start Where You Are - Build Your Capacity as a TI Supervisor
  • Reflective Supervision
Leading for Trauma-Informed Care (8 hours)
These trainings are designed for leaders. They introduce the core concepts of trauma-informed leadership and provide a path forward to apply the concepts in their work and organization.
  • TI Leadership Introduction
  • Start Where You Are: Build Your Capacity as a TI Leader
  • Envision the Future & Build TI Culture
  • Where to Start: Assess & Implement
Trainings can also be customized to focus on the particular needs of your program or service. Contact us to discuss your needs.
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