Trauma Informed Excellence®

The Trauma Informed Excellence® (TIE) Model was developed to give organizations and systems of care the knowledge and skills to fully integrate the trauma informed paradigm into their operations. There are four trainings in the TIE Series:

  1. Thrive: Self-Care & Culture
  2. Trauma Informed Leadership
  3. Trauma Informed Care
  4. Trauma Specific Treatment

The Trauma Informed Paradigm

Trauma Informed definition (SAMHSA):
“When a human service program takes the step to become trauma-informed, every part of its organization, management, and service delivery system is assessed and potentially modified to include a basic understanding of how trauma affects the life of an individual seeking services. Trauma-informed organizations, programs, and services are based on an understanding of the vulnerabilities or triggers of trauma survivors that traditional service delivery approaches may exacerbate, so that these services and programs can be more supportive and avoid re-traumatization.”

Paradigm Shift: A new way of thinking that challenges existing belief structures. Most organizations fall on a continuum between being unaware and informed about trauma and its impact on clients and staff.

Not Trauma Informed Trauma Informed
Clients are sick, ill or bad Clients are hurt and suffering
Client behaviors are immoral and need to be punished Client behaviors are survival skills developed to help the client lives through the trauma, but may cause problems in the client’s life
Manage or eliminate client behaviors Recognize staff and program’s potential to re-traumatize. Provide opportunities for clients to heal from their trauma
Staff should come to work every day at their best, and perform to leadership’s expectations Leaders need to create strong organizational culture to combat the trauma and stress associated with working with clients
System of care should be created to minimize short-term costs and eliminate immoral behaviors System of care invests in healing trauma, improving outcomes and saving money over the long term


"Absolutely excellent! Very valuable information. It energizes and makes me excited to get back to work. It was communicated in a way that was very clear, interesting, and engaging."

"Appreciated the training aspects on self-care. Pleased that the culture of trauma informed care is more visible, accessible."

"This is the best workshop I've been to in years!"

"I think this is essential learning/education for all leaders and supervisors within a human service agency."

"Opened my eyes and challenged me to look at 'the bigger picture.' Very informative application, passionate delivery of information. Practical skills to implement into my day to day activities."


The online version of Trauma Informed Excellence program includes the following Training series': Thrive: Self-Care & Culture, Trauma Informed Care, Trauma Specific Treatment, and Trauma Informed Leadership (optional).

Online courses are on-demand, self-paced, and are 20-40 minutes in length. Learners may stop mid-course and return to where they left off. Each course includes download-able tools and resources.

Continuing Education Credits (CECs)
  • TIE (with Leadership) - 19 hours/CECs
  • TIE (without Leadership) - 13 hours/CECs
Thrive: Self-Care & Culture (7 courses)
  • Introduction to Trauma Informed Excellence
  • Stress & Burnout
  • Helping Trauma
  • Physical Robustness
  • Mind Robustness and Mindsight
  • Mind Robustness & Focus
  • Social Robustness
Trauma Informed Care (5 courses)
  • Foundations & Physical Resiliency
  • Trauma & Social Health
  • Social Resiliency
  • Trauma & Mind Health
  • Mind Resiliency
Trauma Specific Treatment (2 courses)
  • Post Traumatic Growth & Assessment
  • Research-Based Methods
Trauma Informed Leadership (optional) (8 courses)
  • Affective Leadership Concepts
  • Integrity
  • Positive Regard
  • Intellectual Leadership Concepts
  • Engagement, Fit & Democracy
  • Engagement, Values & Vision
  • Accelerators
  • Trauma Informed Supervision


The In-Person Trauma Informed Excellence series can be customized to meet your needs. Trainers utilize a participant-centered workshop approach, which includes interactions and adult learning activities to maximize learning, retention, and application of workshop concepts. These approaches, combined with a mastery of the topic and research, allow delivery of in-depth subject matter in a practical manner, targeted to the needs of the specific audience. It can be presented as:

  • 75-90 minute workshop
  • Half-day training
  • Full-day training
  • Half or full day of facilitated implementation support and coaching. Designed to support the concepts presented in the TIE Online Training.
  • Trainings can also be customized to focus on the particular needs of health care settings, behavioral health providers, homeless services, libraries, schools, prevention and outreach programs, and HIV/AIDS service providers
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